Custom Domains - Multy

What is the Custom Domains feature?

The Custom Domains feature allows you to use your own domain name to display your Multy lists instead of the standard multy.me URL. For example, instead of sharing multy.me/yourlist, you can share yourdomain.com/yourlist.

This feature gives you complete control over your brand identity and provides a more professional appearance for your link collections.

Which subscription includes Custom Domains?

Custom Domains is exclusively available for Pro subscribers. This feature is not available on Free or Premium plans.

The Pro subscription includes:

  • All Premium features
  • Custom domain support
  • Automatic DNS configuration
  • SSL certificate included
  • Priority support

You can upgrade to Pro on our pricing page.

How to configure Custom Domains

Step 1: Access Domain Settings

  1. Log into your Multy account
  2. Go to your Dashboard
  3. Navigate to the Domains section in the sidebar

Step 2: Add Your Domain

  1. Click “Add Domain” in the domains interface
  2. Enter your domain name (e.g., yourdomain.com)
  3. Click “Add Domain” to begin the configuration process

Step 3: DNS Configuration

Once you’ve added your domain, Multy will provide you with DNS configuration instructions:

  1. CNAME Record: You’ll need to create a CNAME record in your domain’s DNS settings
  2. Verification: Our system will automatically verify your DNS configuration
  3. SSL Certificate: Once verified, an SSL certificate will be automatically generated and configured

The DNS configuration is handled through our integration with Approximated.app, which provides reliable domain management services.

Step 4: Domain Activation

After successful DNS verification:

  1. Your domain will be marked as “Active” in the dashboard
  2. You can start using your custom domain immediately
  3. Your existing multy.me links will continue to work alongside your custom domain

Limitations and Important Notes

Content Limitations

  • Your lists only: Custom domains only display lists that belong to your account
  • No standard Multy pages: Pages like the homepage, pricing, FAQ, and other Multy platform pages are not accessible through your custom domain
  • No other users’ content: Lists created by other Multy users cannot be accessed through your custom domain

Technical Limitations

  • One domain per account: Each Pro account can configure one custom domain
  • DNS propagation: DNS changes can take up to 48 hours to propagate globally
  • Domain ownership: You must own and control the domain you wish to configure
  • Subdomain support: Both root domains (yourdomain.com) and subdomains (links.yourdomain.com) are supported

SEO and Analytics

  • Analytics preservation: Your analytics will continue to track visits from your custom domain
  • SEO benefits: Using your own domain can provide SEO benefits and brand recognition
  • Redirect behavior: The system handles redirects appropriately to maintain SEO value

Domain Management

Viewing Domain Status

In the Domains dashboard, you can see:

  • Domain name: The configured domain
  • Status: Active, Pending, or Error
  • SSL Certificate: Status of your SSL certificate
  • DNS Configuration: Current DNS settings and verification status

Updating Domain Settings

  • DNS changes: If you need to update DNS settings, the dashboard will show current requirements
  • SSL renewal: SSL certificates are automatically renewed
  • Domain removal: You can remove a domain if needed, though this will break any shared links using that domain

Troubleshooting

If you encounter issues:

  1. DNS not propagating: Wait up to 48 hours for global DNS propagation
  2. SSL certificate issues: Our system automatically retries SSL generation
  3. Domain not working: Check that your DNS CNAME record points to the correct target
  4. Priority support: Pro subscribers have access to priority support for domain configuration issues

Getting Started

Ready to set up your custom domain?

  1. Upgrade to Pro if you haven’t already
  2. Visit your Domains Dashboard
  3. Follow the configuration steps above
  4. Contact support if you need assistance

Custom domains give you the professional edge you need to make your link collections truly yours!